Contact Us – Imperial Cart
At Imperial Cart, your satisfaction is our top priority. We're always here to assist you with anything you need. Don't hesitate to reach out — we're just a message away!
📧 Email Support
For general inquiries, order issues, or product questions, email us at:
support@imperialcart.shop
We respond to all emails within 24–48 business hours.
📍 Our Location
Imperial Cart is based in Pakistan, serving customers locally and internationally with fast and reliable shipping.
🕒 Business Hours
| Day | Hours (PKT) |
|---|---|
| Monday – Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | 10:00 AM – 4:00 PM |
📦 Order & Shipping Inquiries
If you have a question about your order, please include the following details in your message to help us assist you faster:
- Your Order Number
- Your Full Name
- A brief description of your issue or question
🔄 Returns & Exchanges
Not happy with your purchase? We offer a hassle-free return and exchange policy. Please contact us within 7 days of receiving your order and we'll make it right.
💬 Frequently Asked Questions
Q: How long does shipping take?
A: Standard shipping takes 5–7 business days. Express options may be available at checkout.
Q: Can I track my order?
A: Yes! Once your order is shipped, you'll receive a tracking number via email.
Q: Do you ship internationally?
A: Yes, we ship to select international destinations. Shipping rates and times vary by location.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, and other secure payment methods available at checkout.
🌐 Stay Connected
Follow us on social media for the latest updates, new arrivals, and exclusive deals:
- 📸 Instagram: @imperialcart
- 👤 Facebook: Imperial Cart
Thank you for being a valued customer of Imperial Cart. We look forward to serving you!
— The Imperial Cart Support Team
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